Est. 2014 — London

Care Built on
Trust & Compassion

PB Care was founded in 2014 with a single purpose: to provide the highest quality home care to people who want to remain independent in their own homes. Over a decade later, we have supported more than 500 clients across London.

2014 Year Founded
500+ Clients Supported
100+ Trained Carers
PB Care team members
"Our mission is to treat every person in our care as we would our own family — with dignity, respect, and genuine compassion. We believe that great care changes lives."

PB Care Founding Principle

Our Core Values

Every decision we make and every interaction we have is guided by four enduring principles.

Compassion

We approach every person with warmth, kindness, and a genuine desire to improve their quality of life. Compassion is at the heart of everything we do.

Integrity

We are honest, transparent, and accountable in everything we do. Families trust us to do what is right — and we never take that trust for granted.

Reliability

We show up — on time, every time. Consistency matters profoundly in care, and our clients and their families depend on us to deliver without fail.

Person-Centred Care

We design every care plan around the individual — their wishes, preferences, and goals. No two people are the same, and neither is their care.

CQC Registered Provider

PB Care is proudly registered and regulated by the Care Quality Commission (CQC) — the independent regulator of health and social care in England. Our registration confirms that we meet the national standards for safe, effective, caring, responsive, and well-led services.

All our carers hold enhanced DBS clearances and complete rigorous induction training before working with any client. We invest continuously in ongoing professional development to ensure our team reflects the very best of the care sector.

Meet Our Team

Our leadership and specialist team bring decades of combined experience in health and social care.

Sarah Mitchell

Sarah Mitchell

Registered Care Manager

Sarah has over 18 years of experience in health and social care and holds a Level 5 Diploma in Leadership for Health and Social Care.

David Okonkwo

David Okonkwo

Senior Care Co-ordinator

David co-ordinates care packages across our London client base, ensuring every service is delivered punctually and to the highest standard.

Amara Patel

Amara Patel

Training Lead

Amara designs and delivers our comprehensive carer training programmes, including specialist dementia and medication management modules.

James Fletcher

James Fletcher

Live-in Care Specialist

James leads our live-in care division, personally overseeing carer matching and supporting families through every stage of the process.

Why Families Trust Us

We have spent over a decade building a reputation for exceptional, person-centred care across London. Here is what sets us apart.

  • CQC Registered & fully regulated
  • All carers hold enhanced DBS clearance
  • Specialist training in dementia, medication & complex care
  • Transparent, no-hidden-fee pricing
  • Dedicated care manager for every client
  • 24/7 on-call support for families
  • Care arrangements in as little as 24 hours
  • Proudly supporting 500+ London families since 2014
Get a Free Assessment
Carer and client sharing a warm moment

We Would Love to Hear From You

Whether you have a question about our services or want to arrange a free assessment, our friendly team is ready to help.